Frequently Asked Questions
Everything you need to know about your Smoothie London experience.
How long does shipping take within the UK?
Standard shipping typically takes 2-4 business days. We also offer an express delivery option at checkout for next-day arrival on orders placed before 2 PM GMT.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Smoothie London ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Are your materials sustainably sourced?
Sustainability is at our core. We use organic cotton and recycled polyester across 80% of our collections and aim to be 100% sustainable by 2025.